Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Purocell late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

*before tax and additional charges
**after processing if ordered by 12:00 noon PST

Returns and Replacements

We want you to be completely happy with your Purocell order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. All returns require prior authorization by Purocell. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 7 days of receipt of merchandise. And cash refund is not possible, but Purocell will issue a credit  for full refund for your next purchase  If you receive a refund, the cost of shipping will be deducted from your refund. . But if you want exchange, Purocell will be gladly exchange within 30 days after the receipt of return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Purocell order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for Purocell to process your return.